Leadership Classes

 ​Harborview School of Phlebotomy, LLC

 PHLEBOTOMISTS:  Draw blood for tests, transfusions, donations, or research. May explain the procedure to patients and assist in the recovery of patients with adverse reactions.

 Task of a Phlebotomist


  •  ​Collect fluid or tissue samples, using appropriate collection procedures.
  • Dispose of blood or other bio-hazard fluids or tissue, in accordance with applicable laws, standards, or policies.
  • Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
  • Document route of specimens from collection to laboratory analysis and diagnosis.
  • Draw blood from arteries, using arterial collection techniques.
  • Draw blood from capillaries by dermal puncture, such as heel or finger stick methods.
  • Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.


 Skills:


  •  Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.


  • Service Orientation - Actively looking for ways to help  people.


  • Speaking - Talking to others to convey information effectively.


  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.


  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.


  • Writing - Communicating effectively in writing as appropriate for the needs of the audience..


 

Knowledge:


  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.


  • English Language - Knowledge of the structure and content of the English language including the meaning  and spelling of words, rules of composition, and grammar.

.

  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology ..


  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects..\


  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions..


  • Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.


  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders..